If a Managed IT Redlands firm cannot solve an issue remotely, it will send a technician to provide onsite support. This improves the turnaround time for any issues that your company may be experiencing with technology.
Real estate investment offers many benefits including tax advantages, positive cash flow and increased equity with time. To make the most of your investment, you must choose the right property.
Remote Monitoring
You have a lot on your plate as an IT professional. You need to work with clients, provide excellent customer service, and keep up with the competition. You don’t need to waste time on computer problems that are difficult to fix. With RMM, you can reduce the risk of costly downtime by monitoring your IT systems around-the-clock and delivering IT support remotely.
A remote monitoring system can also provide IT administrators with immediate access to endpoint devices, allowing them to repair corrupted software drivers or an unresponsive OS. Hardware with Intel vPro technology supports out-of-band management that operates independently of the operating system, enabling IT administrators to manage devices even when users are offline or the device is powered off.
Depending on the software used, remote monitoring can track usage data, automate reporting and provide timely health checks. MSPs can provide better IT support for their clients, and improve business efficiency. RMM also reduces travel costs because it eliminates the need for on-site visits.
Onsite Support
Managed IT Redlands’ team of engineers is on call 24/7 to help with any issues that may arise. You can also build a strategy to protect your network from cyber threats. This will make it harder for malicious activities to penetrate your systems.
Managed IT Redlands’ team of IT experts can provide on-site assistance, as well as help with hardware issues and other technology needs. This can include assisting you with establishing a cloud infrastructure, building a VoIP phone system and implementing disaster recovery plans to protect your data from cyber attacks.
For IT service providers, Progent offers a reseller program that allows you to sell Progent’s remote technical support expertise and Call Center services under your own brand. You can add value to clients, increase your service portfolio, and grow your profit.
Updates to the software
ITS reserves the 3rd Wednesday of each month for system patch management, during which critical updates and security patches are applied. If an ITS manager or system engineer is notified of a software issue that requires immediate attention, they will triage the situation and determine whether to open a new service request or document the known vulnerability as part of the annual security audits.
When touch-screen smartphones became available, the Redlands Police Department started experimenting with mobile apps to deliver information right to officers on the street. The department uses mobile devices for a variety of applications including crime mapping, property information, and enterprise-type apps. They also use them to delete sensitive data instantly from lost or stolen phones. This helps them keep officers safe, while protecting the privacy of their citizens.
Network Security
A strong network security plan is more important now than ever before, especially with all of the cyber threats. A managed service provider like Visual Edge IT California Redlands can offer you advanced security solutions such as a Security Operations Center (SOC). This solution will monitor your network 24/7, and detect and respond to any suspicious activity.
Progent’s CISSP Premier security consultants, CISM authorized security specialists, and CISA certified information assurance professionals are available to help you create a comprehensive information protection program. They can help you implement complex security solutions, such as SIEMs that will allow your organization to comply with both business and legal requirements.
With the reliable IT support services offered by Managed IT Redlands, your computer systems will run like new and be able to withstand potential cyber attacks. To learn more about these services or to request an IT assessment, contact us today.